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Where will my order be shipped from?

Every country in the world is assigned by default to one of our warehouses:

  • US warehouse: US, Canada and Mexico
  • EU warehouse: Europe and the Middle-East
  • NZ warehouse: Rest of the world (Asia, Africa, South America, Oceania, etc)

If the item is temporarily out of stock in your nearest warehouse, you can choose to pre-order the item. We will try to give you an accurate estimate of the availability date.

Some smaller items are only ever available direct from our NZ warehouse. We have negotiated great rates for cost effective shipping option with local carriers and our shipping prices are very reasonable. However, please always check and confirm you are happy with the shipping cost displayed in the cart before placing your order.

Please note that as with all international shipments, your order may be subject to customs fees and taxes in your country.

You can see what warehouse a product ships from after you have added it to your cart and chosen a shipping address. Orders with items shipping from different warehouses will be split into separate orders after you check out.

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