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International customs restrictions

If you live in the United States, in a member state of the EU or in New Zealand, many of Weta's products can be shipped from a warehouse in your customs zone.

However, if you live in other countries it will be an international delivery subject to customs clearance.

Items shipped from a warehouse outside your country may be subject to import duties, taxes and brokerage fees, which are levied once a shipment reaches your country. Unfortunately, Weta has no control over such fees, nor can we be held responsible for them.

The same goes for the time it may take for shipments to go through the customs procedure.

Customs policies and processes vary widely from country to country and you should contact your local customs office for further information. You must also make sure that you comply with any other laws that may apply when importing something to your country.

You can see in your shopping cart before you place your order from which warehouse each product will be shipped.

JEWELLERY TO SWITZERLAND

Swiss Federal Customs' recently introduced rules about importation of precious metals mean we cannot guarantee delivery to Swiss addresses of products made from Gold, Sterling Silver or gold plated Tungsten Carbide. 

By ordering, you accept responsibility not only for importation taxes and duties but also for non-delivery, return costs and potential confiscation by Swiss Federal Customs. This is all outside Weta Workshop’s control and we regret having to make these adjustments to our sales terms. We recommend you consider using a shipping address outside Switzerland.

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